Refund Policy
Draft for review. These terms are not final until approved by The Perfect Portfolio.
Last updated: [DATE]
How to request a refund
Contact us by [DECIDE: email / email or phone] with your name, Kajabi login email, and the product. A reason is [DECIDE: optional / required]. Kajabi access to a refunded product [DECIDE: ends on approval / ends once refunded / continues].
Self-paced video course
$599, or 4 Klarna payments of $149.75.
- Refund: [DECIDE: full / X% of amount paid / none]
- Refund window: [DECIDE: 7 / 14 / 30] days from purchase
- Eligibility: [DECIDE: any reason / under X% of lessons completed]
Live 8-week course 2.0
$2,487, or 2 x $1,275, or 3 x $899.
Weeks 1 to 3 are free open sessions. Paid classes start in week 4.
- Refund: [DECIDE: full / X% of amount paid / none]
- Refund window: [DECIDE: until the first paid class / X days from purchase]
- After the window: [DECIDE: no refund / prorated refund for unused paid weeks / transfer to a later cohort]
Two-year Mastermind
$24,995, or 2 x $12,625, or 3 x $8,499.
- Refund: [DECIDE: full / X% of amount paid / none]
- Refund window: [DECIDE: 7 / 14 / 30] days from [DECIDE: purchase / first session]
- Eligibility: [DECIDE: any reason / fewer than X sessions attended]
- After the window: [DECIDE: no refund / prorated refund for unused months]
Payment plans and Klarna
Live course and Mastermind plans cost more than paying in full; the difference is [DECIDE: refundable / not refundable]. If you leave after the refund window, unpaid installments [DECIDE: remain due / are canceled].
Klarna purchases follow [DECIDE: this policy / separate terms]. Your Klarna agreement also applies.
Upgrade credits
Earlier course fees are credited toward upgrades. Upgrade refund windows start on the [DECIDE: upgrade date / original purchase date]. Upgrade refunds cover [DECIDE: the upgrade payment only, keeping earlier-course access / the upgrade payment plus credited fees, ending earlier-course access].
What is not refundable [DECIDE]
[DECIDE: keep / remove each item]
- Requests after the refund window
- Paid live classes and Mastermind months already delivered
- Klarna or bank fees
- Accounts closed for sharing logins or course content
- Requests based on investment results
How long refunds take
We reply to requests within [DECIDE: 2 / 5] business days. Approved refunds are issued within [DECIDE: 5 / 10] business days. Banks and Klarna may take longer to show them.
Contact
The Perfect Portfolio (REMii Group Inc.)
- Email: info@theperfectportfolio.com
- Phone: (844) 447-3644